Case Study: Your Hobart Health Group


Your Hobart Health own 8 medical practices across Australia's eastern seaboard. Like many medical practices and groups across Australia, Your Hobart Health were constantly let down by their accounting providers – internal and external. Late and inaccurate reporting, and inadequate processes and structures, left them flying blind and constantly playing catchup.


Since Aretex has come on board, the business has:

  • Grown to 8 practices;
  • Increased annual turnover by 5x;
  • Consistent access to accurate and timely financial data.

The Problem

Your Hobart Health (YHH) have highly complex accounting and bookkeeping requirements. Independent practitioner billing, urgent care facility grants and invoicing management, payroll tax compliance across multiple states, and tight financial reporting windows.


Before employing Aretex to manage their accounting and bookkeeping, the business was unable to find a provider that could accommodate their unique needs. Plus, the high demand for local accounting talent made it difficult to retain internal people – good or otherwise. Creating a single point of failure whenever someone took a holiday or left the business.



Inadequate accounting processes meant that YHH had no access to real-time financial reporting. In fact, the only financial accounts provided were at end-of-year and offered no ‘situational awareness’ to the health or viability of the business. This stalled any plans for growth or expansion as the business was constantly hamstrung by its financial management systems.

The Aretex Solution

Since installing Aretex as their key accounting and bookkeeping provider, YHH now has robust systems and processes in place that cater to their highly complex business requirements and provide timely and accurate financial data when they need it. Allowing them to grow to 7 total practices and increase their annual turnover by over 5 times. They’ve also been able to set ambitious growth targets that they weren’t comfortable chasing after with previous accounting providers. 


Aretex has worked collaboratively with YHH to build bespoke accounting and bookkeeping processes, that they continue manage as an extension to their existing team. With redundancy built in, the Aretex solution can scale with YHH as they grow and offer continuity of service 24 hours a day, 365 days a year.

Implementing the Aretex solution has delivered the following benefits to Your Hobart Health's medical practices:

✔ Management of highly complex doctor billing structures that were constantly unmet by other accounting providers.

✔ On-time BAS lodgement and greater tax compliance, including meeting new payroll tax requirements.

✔ Accurate and timely financial data is delivering improved situational awareness across the entire business.

✔ Allowing senior financial staff to focus on the bigger picture and managing expansion projects.

✔ Collaborative onboarding phase to build a customised and scalable accounting solution.

✔ No more interruptions to accounting function.

✔ A team of qualified accountants, bookkeepers and data analysts operating as an extension to the business.

✔ Ability to scale the service up or down as required by the business.
✔ Effective communication and support.

Client Testimonial

"Aretex have been instrumental in the expansion of our business. I don’t believe we could’ve grown to 7 medical centres without them managing our accounting and bookkeeping. They’ve been our secret weapon with streamlining the entire process as well as providing real-time reporting to drive business decisions. We’ve since set some aggressive growth goals, which I only feel comfortable pursuing knowing we have Aretex on our team.


No other bookkeeper has been able to accommodate the complex individual billing and payment structures of our practices. Not only saving us countless hours and thousands of dollars, but also helping maintain compliance with evolving payroll tax changes.


The onboarding process is relatively smooth and Aretex have a highly collaborative approach, meeting with us once a week to iron out any kinks and customise their processes around our business requirements. I would highly recommend Aretex to any medical practice struggling with their accounting and bookkeeping, or if they just want it done better."

Brendan Butcher

PARTNER – YOUR HOBART HEALTH

READ MORE CLIENT CASE STUDIES

Start With A Free Consultation

An initial, no-obligation consultation costs nothing and will allow you to determine if we are the right solution for your business.

START WITH A FREE CONSULTATION
Share by: